Data Protection Policy
At Locatenow FZE, we believe that data protection is people protection. In the digital age, enabling seamless tracking, asset visibility, and location-based services means collecting and processing data responsibly.
We take this responsibility seriously—whether the data relates to our customers, prospects, business partners, or employees.
Our Commitment to Data Protection
Our goal is not just to deliver reliable tracking solutions but also to set a high standard in data privacy and security across all markets we serve.
As a UAE-based technology company with international clients, Locatenow complies with global data protection laws, including the General Data Protection Regulation (GDPR) and other applicable regulations.
Our Corporate Data Protection Policy outlines strict, globally consistent requirements for how we collect, process, and store personal data. This policy reflects principles of transparency, data minimization, and data security, forming the foundation for trust in every business relationship we maintain.
Principles We Follow
- Transparency: Clear communication about what data we collect and how we use it.
- Purpose Limitation: We only collect data necessary for providing our Services or meeting legal obligations.
- Data Minimization: We collect only the data we truly need.
- Security: We employ strong technical and organizational measures to protect your information.
- Compliance: We operate in accordance with both local and international data protection laws.
All Locatenow team members and contractors are expected to adhere to this policy and any relevant local data protection legislation.
GDPR Compliance
We take GDPR compliance seriously. Following a detailed internal audit of our processes, controls, and procedures, we are confident that our solutions and practices align with GDPR standards.
We continuously review our practices to ensure ongoing compliance with both GDPR and emerging global privacy regulations.
What Data We Collect
We may collect the following types of information when you engage with our Website or Services:
- Full Name and Job Title
- Contact Details (including Email Address and Phone Number)
- Demographic Information (such as Country, City, or Preferences)
- Details relevant to customer surveys, service usage, and/or promotional offers
How We Use Your Information
We collect data to better understand your needs and provide you with improved Services. Typical uses include:
- Internal record keeping
- Service performance optimization
- Product improvement and feature development
- Marketing communications about new products, special offers, or service updates (only if you have opted in)
- Occasional market research or customer feedback requests
- Website personalization based on your preferences and usage patterns
You can opt out of marketing communications at any time.
Data Security
Protecting your data is a top priority. We have implemented strong physical, electronic, and managerial procedures to safeguard the information we collect online and offline.
However, as with all internet-based communications, absolute security cannot be guaranteed.
Cookies and Tracking
We use cookies and similar technologies to analyze web traffic, monitor usage patterns, and customize your experience.
Cookies help us:
- Understand which pages are useful
- Improve website performance
- Tailor content to your preferences
You can manage your cookie preferences through your browser settings. Learn more in our Cookie Policy.
Links to Other Websites
Our Website may include links to third-party websites. Once you leave our domain, we are not responsible for the privacy or security practices of external sites. We encourage you to review their privacy policies before providing any personal information.
Controlling Your Personal Information
You have control over how your personal data is used. You can:
- Opt out of direct marketing at any time by contacting us at hello@locatenow.ai
- Request details of the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data where applicable under the law
We do not sell, distribute, or lease your personal information to third parties unless required by law or with your explicit consent.
If you’d like a copy of the information we hold about you, or if you believe any data we hold is incorrect, please email hello@locatenow.ai, and we’ll respond promptly.
Contact Us
For any questions about this Data Protection Policy or how we handle your information, please reach out:
Email: hello@locatenow.ai
Office Address: Locatenow FZE, A5-3013, Dubai Digital Park, DSO, Dubai, UAE